COVID-19 Resource Center

Updated on July 7, 2020


North Louisiana Economic Partnership is working with the State of Louisiana to monitor and assist businesses impacted by the COVID-19 outbreak. NLEP is supporting the efforts of Louisiana Economic Development (LED) to promote business continuity, aimed at safeguarding economic, as well as public health. To provide assistance to our impacted businesses, NLEP has created this information hub to provide useful information about resources available to businesses and individuals affected by the COVID-19 outbreak.  Some important links to key disaster relief programs follow to help you quickly browse the Resource Center:

Community Assistance Programs

Economic Development Administration 

The U.S. Department of Commerce Economic Development Administration (EDA) is now accepting applications from eligible grantees for Coronavirus Aid, Relief, and Economic Security Act (CARES Act) supplemental funds. The $1.5 billion EDA CARES Act Recovery Assistance funds are intended to help communities prevent, prepare for, and respond to coronavirus. The EDA has now made the funds available through an Addendum to its Fiscal Year 2020 Public Works and Economic Adjustment Assistance Notice of Funding Opportunity.

EDA CARES Act Recovery Assistance investments will support a wide range of non-construction and construction activities, including Revolving Loan Funds, in regions across the country experiencing severe economic dislocations brought about by the coronavirus pandemic. Examples of projects that EDA may fund through its CARES Act Recovery Assistance include economic recovery planning and preparing technical assistance strategies to address economic dislocations caused by the coronavirus pandemic, preparing or updating resiliency plans to respond to future pandemics, implementing entrepreneurial support programs to diversify economies, and constructing public works and facilities that will support economic recovery, including the deployment of broadband for purposes including supporting telehealth and remote learning for job skills.

Eligible applicants under the EDA program include:

  • District Organization

  • Indian Tribe or a consortium of Indian Tribes

  • State, county, city, or other political subdivision of a state, including a special purpose unit of a state or local government engaged in economic or infrastructure development activities, or a consortium of political subdivisions

  • Institution of higher education or a consortium of institutions of higher education

  • Public or private non-profit organization or association acting in cooperation with officials of a political subdivision of a state

Learn more about EDA Assistance>>>

Apply for CARES Act Recovery Assistance>>>

Federal Reserve’s Lending Program Bails Out States and Local Governments

The Federal Reserve’s short-term municipal note program opened today to states and local governments, struggling with financial woes during the pandemic. The Municipal Liquidity Facility (MLF) has begun accepting notices of interest, which is the initial step for an eligible issuer to provide eligibility information for review. However, the Fed said the MLF should be considered as a last resort. 

The Federal Reserve established the MLF to help state and local governments better manage cash flow pressures in order to continue to serve households and businesses in their communities. The program will purchase up to $500 billion of short term notes directly from U.S. states (including the District of Columbia), U.S. counties with a population of at least 500,000 residents, and U.S. cities with a population of at least 250,000 residents. Eligible state-level issuers may use the proceeds to support additional counties and cities.

The New York Fed yesterday released application materials and legal documents for issuers interested in the program. 

Download Notice of Interest>>>


CDFA Article>>>

Business Assistance Programs

Louisiana Sets Up Small Business Grant Program

About $300 million in federal coronavirus aid will fund a small business grant program for Louisiana businesses, which is expected to launch on July 1. 

Eligibility for small business grants:

  • Businesses must be domiciled in Louisiana as of March 1, 2020;

  • Suffered an interruption of business;

  • Louisiana residents have a controlling interest in the company;

  • The business must have customers or employees coming to its physical premises;

  • Employ no more than 50 full-time employees as of March 1;

  • Not be a subsidiary of a larger business;

Forty million dollars will be reserved for businesses owned by women, minorities and veterans. For the first 21 days the money is available, only businesses that haven’t already received federal relief from another program would be eligible. Unlike some other Louisiana programs that subsidize job creation, companies would not have to pay high wages or offer benefits to qualify.

Legislative leaders have said they expect the program to get off the ground quickly to send money to businesses. Schroder’s office is required to submit a proposal for distributing grants to lawmakers by June 20, and to announce the date the program will begin on July 1. 


Paycheck Protection Program

***** PPP Loan Forgiveness Application Available*******

Following the passage of the $2.2 trillion CARES Act, the U.S. Small Business Administration (SBA) and the Department of Treasury rolled out the Paycheck Protection Progam (PPP) to help small businesses, 501(c)3 nonprofits and other qualifying organizatons and individuals maintain their payrolls and keep workers on staff amidst the COVID-19 crisis. The 100% federally guaranteed, low-interest loans may be forgiven if borrowers use 60% of the loan to maintain their payrolls during the crisis, essentially converting the loans into grants for eligible expenditures. The PPP deadline has been extended to August 8th and the SBA has resumed accepting loan applications from participating banks.

Small businesses and eligible nonprofit organizations, veterans organizations, and tribal businesses described in the Small Business Act, as well as individuals who are self-employed or are independent contractors, are eligible if they also meet program size standards. You can apply for the loan at any SBA 7(a) lender or FDIC insured bank. The 5 percent processing fee will be paid by the SBA and interest rates range from 1 to 4 percent.  Find a lender. 

  • For a top-line overview of the program CLICK HERE>>>

  • If you’re a borrower, more information can be found HERE>>>

The SBA, in consultation with the US Treasury, released two revised loan forgiveness applications for the Paycheck Protection Program (PPP): the SBA Form 3508 and a new EZ application for forgiveness. The applications reflect changes to the PPP made by the Paycheck Protection Flexibility Act of 2020, P.L. 116-142. 

Congress passed the Paycheck Protection Flexibility Act on June 5, 2020 to make it easier for small businesses and other PPP borrowers to qualify for full loan forgiveness. 

  • Employers were previously limited to an 8-week period to use the funds. The new bill extends this period to 24 weeks. New PPP borrowers will have a 24-week covered period, but the covered period can’t extend beyond Dec. 31, 2020. This flexibility is designed to make it easier for more borrowers to reach full, or almost full, forgiveness. Borrowers can use the 24-week period to restore their workforce levels and wages to the pre-pandemic levels required for full forgiveness. This must be done by Dec. 31, a change from the previous deadline of June 30.

  • The payroll expenditure requirement drops to 60%, meaning that borrowers must spend at least 60% on payroll or none of the loan will be forgiven. 

  • The legislation includes two new exceptions allowing borrowers to achieve full PPP loan forgiveness even if they don’t fully restore their workforce. Previous guidance already allowed borrowers to exclude from those calculations employees who turned down good faith offers to be rehired at the same hours and wages as before the pandemic. The new bill allows borrowers to adjust because they could not find qualified employees or were unable to restore business operations to Feb. 15, 2020, levels due to COVID-19 related operating restrictions.

  • Borrowers now have five years to repay the loan instead of two. The interest rate remains at 1%.

  • The bill allows businesses that took a PPP loan to also delay payment of their payroll taxes, which was prohibited under the CARES Act.

Other PPP Rules: 

Treasury Department guidelines also required publicly traded companies to return their PPP loans  stating, “it is unlikely that a public company with substantial market value and access to capital markets will be able to make the required certification in good faith,” and adding companies that received a PPP loan have until May 14 to repay their loan “in good faith.” Read  SBA Interim Rule>>

New SBA guidance essentially created an eligibiity test for borrowers applying for PPP loans. On April 23rd, the SBA issued PPP FAQs (31 & 37), which applies to both public and private companies, which says the business is required to certify in good faith that “current economic uncertainty makes the loan necessary to support your ongoing business operations.” In determining if you are eligible for a PPP loan, you need to take into account your current economic business activity. You must also assess your ability to access other sources of liquidity sufficient to support your ongoing business operations in a manner that is not significantly detrimental to the business. Companies that can't pass this new egiliable test have until May 14th to return the PPP money. SBA FAQs>>>

On April 29th, the SBA issued additional guidance (FAQ 39) in which the SBA determined that it “will review all loans in excess of $2 million, in addition to other loans as appropriate, following the lender’s submission of the borrower’s loan forgiveness application.” The SBA stated that it will be issuing additional guidance implementing this review procedure. 

The IRS has also issued guidelines in connection to the PPP that said expenses related to the forgivable loans won’t be tax-deductible. The IRS cited Section 256 of the tax code which states that deductions can’t be taken if they are tied to a certain class of tax-exempt income. Typically, wages are deductible expenses, and debt that is forgiven counts as taxable income. That had been a point of confusion in the CARES Act which funded the Paycheck Protection Program. Read IRS Guidance>>>

SBA Economic Injury Disaster Loans (EIDL)

SBA has reopened its Economic Injury Disaster Loan (EIDL) and EIDL Advance applications for small businesses. The new eligibility is made possible as a result of the latest round of funds appropriated by Congress in response to the COVID-19 pandemic. In response to the Coronavirus (COVID-19) pandemic, small business owners in all U.S. states, Washington D.C., and territories are eligible to apply for an Economic Injury Disaster Loan advance of up to $10,000. Loan amounts have been capped at $150,000. To get started immediately, visit>>>.  For a summary of SBA disaster loans,  Read Details>>>.

More Resource about COVID-19 disaster loans:

Contact: SBA Louisiana District Office, 504-589-6685

If you need help applying for the SBA disaster relief loan, small businesses can obtain assistance to apply for the SBA Economic Injury Disaster Loans through the Louisiana Small Business Development Centers.  In Northeast Louisiana, call the LSBDC at ULM at 318-342-1224 or register online. In Northwest & Central Louisiana, call the LSBDC at BPCC at 318-678-6142 or register online.

Economic Injury Disaster Loan Emergency Advance

As part of the EIDL loan program (see above), applicants can apply for an emergency advance provides of up to $10,000. The emergency advance does not have to be paid back, essentially making it a grant, but will be deducted from the EIDL loan amount, which still has to be paid back. On the current SBA applications, it is very easy to apply for the emergency advance—just check the box indicating that you would like to be considered for the up to $10,000 advance, and then fill in your banking information for a direct deposit. If you applied for the EIDL loan using the old form, you will need to reapply using the new system. The SBA has been saying you won’t lose your initial place in the queue, and the second application serves as a request for the grant. An applicant will not be required to repay the emergency grant, even if subsequently denied an Economic Injury Disaster Loan. Learn more>>>

Use of Funds:

  • An Emergency Grant may be used to address any allowable purpose of an Economic Injury Disaster Loan, including:

  • Providing paid sick leave to employees unable to work due to the direct effect of the COVID–19;

  • Maintaining payroll to retain employees during business disruptions or substantial slowdowns;

  • Meeting increased costs to obtain materials unavailable from the applicant’s original source due to interrupted supply chains;

  • Making rent or mortgage payments; and

  • repaying obligations that cannot be met due to revenue losses.

Butler Snow FAQ on Emergency Grant>>> 

SBA Express Bridge Loans

Express Bridge Loan Pilot Program allows small businesses who currently have a business relationship with an SBA Express Lender to access up to $25,000 with less paperwork. These loans can provide vital economic support to small businesses to help overcome the temporary loss of revenue they are experiencing and can be a term loan or used to bridge the gap while applying for a direct SBA Economic Injury Disaster loan. If a small business has an urgent need for cash while waiting for a decision and disbursement on an Economic Injury Disaster Loan, they may qualify for an SBA Express Disaster Bridge Loan. Read Details>>>

  • Up to $25,00
  • Fast turnaround
  • Will be repaid in full or in part by proceeds from the EIDL loan

Find an Express Bridge Loan Lender by connecting with your local SBA District Office>>>.

SBA Debt Relief

As part of the SBA’s coronavirus debt relief efforts, the SBA will pay six months of principal, interest, and any associated fees that borrowers owe for all current 7(a), 504, and Microloans in regular servicing status as well as new 7(a), 504, and Microloans disbursed prior to September 27, 2020. This relief is not available for Paycheck Protection Program loans or Economic Injury Disaster loans. Borrowers do not need to apply for this assistance. It will be automatically provided as follows:

For loans not on deferment, SBA will begin making payments with the next payment due on the loan and will make six monthly payments. For loans currently on deferment, SBA will begin making payments with the next payment due after the deferment period has ended, and will make six monthly payments. For loans made after March 27, 2020 and fully disbursed prior to September 27, 2020, SBA will begin making payments with the first payment due on the loan and will make six monthly payments.

SBA has notified 7(a), 504 and Microloan Lenders that it will pay these borrower loan payments. Lenders have been instructed to refrain from collecting loan payments from borrowers. If a borrower's payment was collected after March 27, 2020, lenders were instructed to inform the borrower that they have the option of having the loan payment returned by the lender or applying the loan payment to further reduce the loan balance after SBA's payment. Borrowers should contact their lender if they have any questions regarding this payment relief. 

Main Street Lending 

As a result of the CARES Act, the Federal Reserve has created the Main Street Lending Program to provide a total of $600 billion in financing for small and medium-sized businesses. The Main Street Program has been expanded to include nonprofit organizations. The Federal Reserve's Main Street Lending program is open and ready for lender registration. Banks looking to lend to small and medium businesses are now able to register with the Federal Reserve Bank of Boston, which is the administrator for the $600 billion program with three separate lending facilities for businesses. Lender Portal>>>

Lenders can find the necessary registration documents on the program site and are encouraged to begin making Main Street program loans immediately. Register on the program’s lender portal, on which lenders will provide relevant identifying information and sign and submit required registration forms and agreements.

The Main Street Lending Program offers three different business loans, secured or unsecured 4-year term loan options, set at an adjustable rate of LIBOR (1 or 3 month) plus 300 basis points with principal and interest payments deferred for one year for eligible borrowers. Unlike PPP loans, Main Street loans are full-recourse loans and are not forgivable.

The Fed said it will allow businesses with up to 15,000 employees and $5 billion in annual revenues to qualify for loans— expanding the earlier limit of 10,000 employees and $2.5 billion in revenue. The minimum loan size is $500,000 for two of the options and $10 million on the expanded loan option.  Read Main Street factsheet>>>
Main Street Lending Factsheet

For 501(c)(3) or 501(c)(19) nonprofits, two types of loans are available: the Nonprofit New Loans and the Nonprofit Expanded Loans. Nonprofit New Loans start at $250,000 and are capped at the lesser of $35 million or the nonprofit’s average 2019 quarterly revenue. Nonprofit Expanded Loans start at $10 million and are capped at the lesser of $300 million or the nonprofit’s average 2019 quarterly revenue. Under both facilities, the loans have a term of five years with principal payments deferred for the first two years and interest payments deferred for the first year of the loan. The interest rate under both facilities is LIBOR plus three percent. To be eligible for participation in the program, nonprofits must meet the following criteria:

  • Tax-exempt organization under section 501(c)(3) or 501(c)(19) of the Internal Revenue Code

  • Operational history of at least five years

  • At least one of the following: 15,000 employees or fewer, or 2019 revenues of less than $5 billion

  • 2019 revenues from donations of less than 30% of total 2019 revenues

  • At least 50 employees

  • Created or organized in the U.S. or under the laws of the U.S. with significant operations in and a majority of its employees are based in the U.S.

  • Endowment of less than $3 billion

  • Ratio of adjusted 2019 EBIDA to unrestricted 2019 operating revenue, greater than or equal to 5%

  • Ratio of (i) liquid assets at the time of loan origination to (ii) average daily expenses over the previous year, equal to or greater than 90 days, and

  • At the time of loan origination, a ratio of (i) unrestricted cash and investments to (ii) existing outstanding and undrawn available debt, plus the amount of any loan under the facility, plus the amount of any CMS Accelerated and Advance Payments, that is greater than 65%.

Louisiana's Main Street Recovery Program to Begin Accepting Grant Applications on July 28 

Louisiana small businesses can start applying for up to $15,000 in grants on July 28th. The Louisiana Department of Treasury administers the $275 million Main Street Recovery Program, set up to help Louisiana small businesses impacted by the COVID-19 pandemic. In the first 21 days of the program, grants will be given to businesses who didn't receive a Paycheck Protection Program loan, insurance payment or an Economic Injury Disaster loan. In the first 60 days, $40 million will go to businesses owned by women, minorities and veterans. 

Accounting firm, Postlewaite & Netterville, will administer the program and will vet applications from eligible businesses starting July 28. Businesses can go to to sign up for updates. To qualify, a business must meet the following criteria: 

Eligibility Requirements: 

  • Domiciled in Louisiana as of March 1, 2020

  • Suffered an interruption of business

  • At least 50% owned by one or more Louisiana residents

  • Filed Louisiana taxes in 2018 or 2019 or will file taxes in 2020.

  • Had no more than 50 full-time employees as of March 1, 2020

  • Have customers or employees visit a physical location

  • Are not part of a bigger business with more than 50 full-time workers

  • Does not exist for the purpose of advancing partisan political activity and does not directly lobby federal or state officials

Louisiana Loan Portfolio Guaranty Program

Gov. John Bel Edwards announced a new Louisiana Loan Portfolio Guaranty Program, which will offer loans of up to $100,000 to Louisiana small businesses of fewer than 100 employees that are impacted by the COVID-19 crisis. To help Main Street and rural businesses sustain operations, the loans will require no payments for 180 days and carry below-market interest rates of no more than 3.5 percent. Read Full Press Release>>>

For Businesses:
Interested businesses can learn more about these loans by clicking here, and a list of participating bankers will be posted on the website by Friday as banks complete their participation agreements.

For Lenders:
Other lenders interested in participating should contact LED by calling Business Development Manager Kelly Raney at 225.342.0411 or by emailing her at

U.S. Department of Agriculture

  • U.S. Department of Agriculture launched the Coronavirus Food Assistance Program (CFAP), a new U.S. Department of Agriculture (USDA) program, which will provide $16 million in direct aid to farmers and ranchers in response to the COVID-19 national emergency.  Beginning next week on May 26, the USDA, through the Farm Service Agency (FSA), will be accepting applications from agricultural producers who have suffered losses. Read Details>>>

CFAP provides vital financial assistance to producers of agricultural commodities who have suffered a five-percent-or-greater price decline due to COVID-19 and face additional significant marketing costs as a result of lower demand, surplus production, and disruptions to shipping patterns and the orderly marketing of commodities.

  • The US Department of Agriculture unveiled the COVID-19 Federal Rural Resource Guide, a tool meant to help rural leaders who are seeking federal funding and partnership opportunities to help address the pandemic. The guide is meant to be a one-stop-shop of federal programs. The resource guide is for:
    • For-profit businesses: Corporations, limited liability companies, sole proprietorships, etc.; agricultural producers and ranchers.
    • Agricultural producers and ranchers
    • Government entities: local, county and state governments.
    • Nonprofits: economic development corps., universities, schools, libraries, faith-based organizations, etc.
    • Hospitals
    • USDA has taken many immediate actions to assist farmers, ranchers, producers, rural communities, and rural-based businesses and organizations impacted by the COVID-19 pandemic. For more information on these actions, click here>>>

City of Shreveport and SUSLA Offering Forgivable Small Business Loans

The City of Shreveport, in partnership with SUSLA Community Development Corporation, has established the “Safe Reopening Fund” to support the city’s smallest businesses as they transition into a phased reopening and grapple with the economic burdens imposed by COVID-19. 
The City of Shreveport’s Department of Community Development will make an initial $100,000 available for distribution in the form of forgivable micro-loans to small businesses. These funds are Community Development Block Grants that are earmarked for economic development. Businesses will receive checks for $500, which can be used to cover the cost of personal protective equipment (PPE) for employees or as working capital to assist with reopening. Loans will be forgiven after 90 days if the recipients meet basic requirements, which include following the safe reopening guidelines prescribed by the State of Louisiana for their respective industry. Other requirements include sound bookkeeping and one consultation with a SUSLA small business advisor. 
To qualify, businesses must be legitimate companies in good standing, have fewer than five employees, receive less than $2.5M in annual revenue, and not have already received federal support such as PPP (Paycheck Protection Program) loans or EIDL (Economic Injury Disaster Loan) loans. 
Business owners are invited to apply for this program at The application is open now and will stay open through Friday, June 5. If applications exceed the dollar amount available, a lottery will be held to determine who receives assistance first. is a joint service of the City of Shreveport and several area nonprofits, including the Greater Shreveport Chamber of Commerce, the Shreveport-Bossier African-American Chamber, SUSLA, and Cohab. It functions as a helpdesk for small businesses, offering free, confidential advice for entrepreneurs navigating the COVID-19 crisis. 

City of Monroe’s Small Business Assistance Program 

The City of Monroe established a Small Business Enterprise Loan/Grant Program designed to stimulate economic growth and help businesses that have been negatively impacted by COVID-19. The funds come from the CARES Act Community Development Fund, based on the Community Development Block Grant (CDBG) formula for Entitlement Cities.  The City of Monroe is an entitlement city and was awarded $436,363 in CDBG funds to help address local needs.  Monroe’s  Small Business Enterprise Loan/Grant Program provides grants and forgivable loans of up to $15,000 for small businesses,  which employ low-moderate income workers, that have lost revenue because of Louisiana’s Stay-at-Home Order. To apply, fill out preliminary application online>>>

Eligibility Requirements:

  • Business located within the city limits of Monroe

  • A valid city business license, insurance, and any other applicable permits, licenses, certificates, and etc. 

  • 50 employees or less

  • Employs low-moderate income individuals or owned by low-moderate income individual(s)

Eligible Uses & Loan Requirements:

  • Personel (payroll, insurance, etc.) 

  • General business costs (inventory, utilities, etc.) 

  • Retention/creation of at least one full-time equivalent position for a person from low-moderate income household

  • Maximum loan amount is $15,000

  • One time grant/forgivable loan disbursement 

The City of Monroe also established emergency assistance programs for low-moderate income individuals to assist with rent or mortgage payments. More information>

Tax Credit and Deferment Programs

Employee Retention Payroll Tax Credit 

This federal payroll tax credit allows a credit of up to $5,000 for each employee on the payroll when certain conditions are met. The entity had to be an ongoing concern at the beginning of 2020 and had seen a drop in revenue of at least 50 percent in the first quarter compared to the first quarter of 2019. The availability of the credit would continue each quarter until the organization’s revenue exceeds 80 percent of the same quarter in 2019. For tax-exempt organizations, the entity’s whole operations must be taken into account when determining the decline in revenues. Notably, employers receiving emergency SBA 7(a) loans would not be eligible for these credits. Section 2301. FAQ>>>

Refundable Payroll Tax Credits

The U.S. Treasury Department, Internal Revenue Service and the U.S. Department of Labor announced that small and midsize employers can begin taking advantage of two new refundable payroll tax credits, designed to immediately and fully reimburse them, dollar-for-dollar, for the cost of providing Coronavirus-related leave to their employees. This relief to employees and small and midsize businesses is provided under the Families First Coronavirus Response Act, March 18, 2020. Read Details>>>   

Employer Portion of Federal Payroll Deferment 

Delays Payroll Tax Payments for Employers. Employers will be able to delay the payment of their 2020 payroll taxes until 2021 and 2022, leading to approximately $300 billion of extra cash flow for businesses.

Become a Vendor for Disaster Relief

State of Louisiana

Louisiana Business Emergency Operations Center Vendor Information: Businesses seeking to help meet the needs of the state during this challenging time, should access the following link and register as a vendor in the LaGov vendor system. Read Details>>>>   During the registration process, you will be able to select all of the commodities that your company is able to provide. Read A step-by-step guide for contracting during disasters>>>.  

The State of Louisiana will be issuing a Request for Quotes (RFQs) through the Louisiana Procurement and Contract Network (LaPAC), through an on-line electronic bid posting and notification system, for the supplies/services currently needed.  LaPAC will automatically send an e-mail notification to all of the vendors registered for that specific commodity.  You will then be able to submit your pricing and availability electronically.

Federal Government

Federal Emergency Management Agency is directing suppliers and donors that have asked how they can help in the COVID-19 relief efforts to the following website: Read details>>>

  • To sell medical supplies or equipment to the federal government, please email specifics to

  • If you are a private company that wants to produce a product related to the COVID response – email

SBIR/STTR  Phase I Proposals Responding to COVID-19 Crisis

The Division of Innovation and Industrial Partnerships (IIP) of the Engineering Directorate invites U.S.-based small businesses to submit Phase I proposals focused on the development and deployment of new technologies, products, processes, and services with the potential to positively impact the nation’s and world’s ability to respond to the COVID-19 crisis. Areas of research that might be considered include, but are not limited to: artificial intelligence, digital health, diagnostics, distributed ledger, environmental technologies, medical devices, pharmaceutical technologies, disinfection and sterilization, and filtration and separations. Interested proposers are invited to submit to the NSF Small Business Innovation Research (SBIR) and Small Business Technology Transfer (STTR) Phase I Program. Learn more here>>>

A webinar to discuss this opportunity is Tuesday, 3/31 at 1 pm (CST)  Register here>>>

Employer FAQs

Kean Miller is maintaining a Louisiana Legal Blog for employers. Learn More
Butler Snow addresses frequently asked questions for employers. Learn More
Carr, Riggs, and Ingram is maintaining an active list of resources. Learn More
Thomas, manufacturing resources. Learn more
US Chamber of Commerce Business Guide

Government Actions

State Governments/Louisiana Economic Development

Louisiana will stay in Phase 2 of reopening, as the number of COVID-19 cases and related hospitalizations have started to rise in several regions across the state. The Governor will extend his Phase 2 order for another 28 days, keeping in place occupancy limits and other restrictions.

Louisinaa moved into Phase 2 of a Resilient Louisiana on June 5th, with guidance being issued to individual industries and businesses via the website throughout the week. In Phase 2, churches, places of worship and many more businesses will be able to operate at 50 percent capacity with social distancing, masks for public-facing employees and increased sanitation. In addition, the state strongly recommends that businesses consider offering temperature checks before a person can enter and posting the symptoms of COVID-19 outside with a request that symptomatic individuals not enter.

Because more businesses will be open to more patrons and because the CDC has clarified that the illness is most likely to spread through the air and not on surfaces, the order will strongly encourage individuals to wear masks whenever they are in public and will recommend that people who enter businesses that are not taking proper precautions consider the risk to their health and their family in doing so. 

Businesses that will be able to open at 50 percent occupancy include:

  • Restaurants, cafes and coffee shops

  • Shopping malls (including food courts, following restaurant guidance)

  • Gyms and fitness centers

  • Barber and beauty shops and nail salons

  • Movie theaters

  • Racetracks (not open to spectators)

  • Museums (including children’s museums), zoos, aquariums (no tactile exhibits)

  • Bars and breweries with LDH food permits

  • Massage establishments, spas, and tattoo establishments (under strict guidance from LDH), esthetician services (under strict guidance from the Cosmetology Board)

  • Pool halls, bowling alleys and skating rinks (children must be accompanied by an adult)

  • Event centers and wedding venues

  • Outdoor playgrounds and play centers (children must be accompanied by an adult)

  • Casinos and video poker establishments may open at 50 percent occupancy, but limited to 75 percent of their gaming positions, with spacing to allow for social distancing and with enhanced sanitation. Plans must be submitted to the Gaming Control Board which will issue guidance to these facilities.

  • Bars and breweries that do not have LDH food permits will be able to open with strict social distancing requirements and patrons seated at 25 percent occupancy.

  • Arcades and trampoline parks may open under approved plans by the State Fire Marshal, with minors accompanied by parents.

  • Summer camps were allowed to open with restrictions in Phase One, and additional guidance will be issued. Sleep-away camps are not allowed in Phase Two.

The following businesses remain closed: carnivals, amusement parks, water parks, fairs, contact sports, children’s indoor play centers, theme parks, concert and music halls, and other similar businesses. Live entertainment is not permitted inside any building or indoor function.

The Governor encourages businesses that can allow employees to work remotely to consider doing so, especially if an employee is at high risk for becoming seriously ill from COVID-19 or shares a household with a high risk person.

FOR MORE INFORMATION:                                                

  • Business and faith leaders can visit to receive guidance and updates from the State Fire Marshal’s Office and the Louisiana Department of Health. Businesses that require approval of reopening plans will be notified by the State Fire Marshal’s Office or the Louisiana Department of Health.

  • Members of the public can continue to get information from the Governor’s office by visiting and by texting LACOVID to 67283.

  • Members of the public can continue to get information from the Department of Health by visiting

  • People with general questions about COVID-19 in Louisiana can call 211.

Guidance on Reopening

As Louisiana moves forward with opening businesses in a safe, phased-in approach, Governor Edwards and the Louisiana State Fire Marshal's office have launched a new website providing guidelines for businesses to reopen called Open Safely>>>

CDC Reopening Guidelines

As states move toward reopening, the Centers for Disease Control (C.D.C) issued a detailed 60-page document with specific instructions for different sectors to detect and trace the virus based on exposure and risk after the pandemic. Here are some key elements:

  • If a person in a school building tests positive, schools should evaluate the risk and consider a brief dismissal of about 2-5 days, to clean and disinfect the building, coordinate with local health officials and contact trace. The C.D.C. offers different measures based on the level of community spread.

  • As restrictions across the country on restaurants and bars ease, the C.D.C. recommends owners give workers at a higher risk of getting sick a job that limits the person’s interaction with customers. The agency also suggests opening with limited seating initially to allow for social distancing. Once fully reopened, the C.D.C. recommends having a clear policy about when employees should stay home if sick and rules on hygiene, including at times wearing face coverings.

  • When mass transit resumes its full service, the agency recommends being prepared to adjust routes based on the different levels of virus spread and to coordinate with local health officials about prevention strategies, such as wearing a face covering.

  • For businesses that provide child care during the pandemic, the C.D.C. recommends having plans in place, for example, to have substitute workers if staff members are sick, and requiring staff and children older than two to wear face coverings.

  • The guidance describes the balance of slowing the virus’s spread with the economic threat of shuttering most businesses, and largely mirrors a draft version that was previously shelved by the White House, but with some changes. Download Guidance>>>

OHSA Guidelines for Safe Workplaces

The U.S. Chamber created a summary outlining what employers need to know about protecting their workers as they maintain or resume operations in the wake of the COVID-19 pandemic.The summary describes OSHA's comments and addresses three of the main questions:
  1. How should employers protect their employees?
  2. Do employers have to record cases of COVID-19 on their injury logs?
  3. How will OSHA conduct enforcement related to Coronavirus?

Guidance from Louisiana Department of Health for Reopening

The Louisiana Department of Health released information and guidance for individuals and businesses to comply with the parameters of Governor John Bel Edwards' extended "Stay at Home" order.

For guidance and information on the proper use of masks, Click HERE.

For guidance on protocols for returning critical employees who have been exposed to COVID-19, Click HERE.

For the Office of Public Health's Return to Work After COVID-19 Certification form, Click HERE.

For more information, visit LDH's Coronavirus website or you can call the Louisiana 211 Network by dialing 211. In addition, you can text the keyword LACOVID to 898-211 for regular text updates from LDH on the Coronavirus in our state. 

MEP’s Return to Work Plan

The MEP National Network™, a unique public-private partnership that delivers comprehensive, proven solutions to U.S. manufacturers, is offering a reopening plan for manufacturers. The Return to Work Mitigation Plan Post COVID 19 follows the format being used by several states.   This and similar plans are being utilized by the MEP network throughout the United States as a playbook to assist businesses in their re-opening/ “operations forward” efforts. Read MEP Plan>>>

Kroger’s Blueprint for Reopening 

On a US Chamber of Commerce webinar today, Kroger CEO Rodney McMullen shared his company’s new policies, procedures and lessons learned for keeping customers and employees safe and workers motivated while operating during the COVID-19 crisis. They turned this into a blueprint for businesses of all sizes and sectors of the economy, providing recommendations, insights, best practices and downloadable creative assets to help businesses navigate the next phase of this pandemic. You can access the Kroger Blueprint  for Business here>>>

Louisiana’s K-12 Education to Start Strong Following COVID-19 Closures

The Louisiana Department of Education has released a list of resources that will ensure that all students will have a strong start to the upcoming 2020-2021 school year, following the unprecedented shutdown of schools during the pandemic. The resources range from diagnostic assessments and mental health supports to services for diverse learners and teacher training. Resources are now available on a dedicated “Strong Start 2020” page on the LDOE website. Click HERE>>>

State Tax Deferments & Relief

Department of Revenue Income Tax Relief Provisions

Due to the COVID 19 crisis, The Louisiana Department of Revenue has enacted measures to assist taxpayers.  This week, they issued guidance and relief provisions relative to income tax, as follows:
  • Safe harbor provision for declaration payments for the 2020 tax year;  Allowance for late filed elections for pass-through entity tax;  

  • Extension of time to acquire tax credit or execute a binding agreement to transfer  a tax credit. For more information on the ​click here

  • Louisiana State income taxes payments have been extended to July 15, 2020. The extension applies to Louisiana individual, corporation, fiduciary and partnership income tax returns and payments.Read Details

  • Louisiana  extended the deadline to file and pay the February 2020 sales tax returns to May 20, 2020. This is an automatic extension and no extension request is necessary. 

Moratorium on Policy Cancellations/Non-Renewals for Policyholders

  • Defines the insurance carriers and the kinds of insurance coverage governed by this order as well as the Louisiana policyholders entitled to the benefits and protections of this rule.

  • Suspends cancellation, non-renewal and non-reinstatement by insurers, or premium finance companies acting on behalf of insurers retroactively to the start of this emergency period. Additionally, this rule clarifies that no policy can be canceled or non-renewed because of a claim that is filed during this emergency.

  • Policies may continue to be canceled for fraud and material misrepresentation or upon written request by the consumer.

  • Insureds remain obligated to pay all premiums. Any property and casualty claim during this period are subject to a premium offset prior to payment. Health and accident claims related to a delinquent policy may be pended during the moratorium and will be paid in accordance with procedures established therein.

  • Emergency Rule 40 does not apply to new policies issued after the effective date of the rule.

  • The full text of Emergency Rule 40 can be found here.

  • State Business Support Task Force Update (March 16th-20th)-  LED and the Governor’s Office of Homeland Security & Emergency Preparedness office, with the assistance of Genea Lathers, Planning Branch Manager prepare a weekly document with updated information for various state agencies to keep business and industry stakeholders informed on current activities.  Read Here>>>

Other State Resources

  • LED has set up a business hotline 225.342.4321 that will be open daily from 8:00 a.m.- 8:00 p.m. help address questions businesses have related to the impact of the coronavirus.  

Federal Government 

New Paid Sick Leave And Expanded Family & Medical Leave Implementation
The U.S. Department of Labor issued new guidance on how American workers and employers will benefit from the protections and relief offered by the Emergency Paid Sick Leave Act and Emergency Family and Medical Leave Expansion Act, both part of the Families First Coronavirus Response Act (FFCRA). The department’s Wage and Hour Division (WHD) posted a temporary rule issuing regulations pursuant to this new law, effective , April 1, 2020.

The FFCRA requires employers with fewer than 500 workers to provide their employees with paid sick leave or expanded family and medical leave for specified reasons related to COVID-19. In general, employers must provide up to 80 hours of paid sick leave at the regular rate of pay where the employee is unable to work due to quarantine or illness or up to 80 hours of paid sick leave at 2/3 the regular rate of pay where the employee is unable to work because of caregiving. Most employers must also provide up to an additional 10 weeks of paid expanded family and medical leave at 2/3 the employee's regular rate of pay for caregiving. As of April 1st, employers must display the new law on a poster in their workplace. Download here>>

Occupational Safety and Health Administration (OSHA)

The U.S. Department of Labor’s Occupational Safety and Health Administration (OSHA) has issued a new poster listing steps all workplaces can take to reduce the risk of exposure to coronavirus. The poster highlights 10 infection prevention measures every employer can implement to protect workers’ safety and health during the coronavirus pandemic. Click Here for Poster>>>

The Occupational Safety and Health Administration (OSHA) developed this COVID-19 planning guidance based on traditional infection prevention and industrial hygiene practices. Employers and workers should use this planning guidance to help identify risk levels in workplace settings and to determine any appropriate control measures to implement. View Guidance on Preparing Workplaces for COVID-19.

Passed Legislation

The U.S. Congress passed the $2 trillion CARES Act, which the President signed into law, providing disaster relief to businesses and individuals. NLEP has joined with our state Regional EDOs to push for the Payroll Protection Act, the centerpiece of the stimulus package. Congress later appropriated an additional $310 billion in funding for PPP, which is small business relief program that ran out of money  Read details>>> Factsheet here>>>. Bill section by section here>>>. A summary of paid leave provisions, incorporating changes made by technical correction, is here>>>. 

  • CARES ACT 2.0>>
  • Supplemental II – Families First Coronavirus Response Act (HR 6201)
  • Supplemental I – Coronavirus Supplemental
  • Signed by the President March 6. Read Details>>>, summary here>>>

Regulatory Relief & Deadline Extensions

  • The IRS has established a special section focused on steps to help taxpayers, businesses and others affected by the coronavirus. This page will be updated as new information is available. Learn more here>>

  • OMB issued M-20-17 on March 19, 2020, which allows federal agencies to ease administrative requirements and offer extensions for reporting procedures and other requirements.  Read Details>>>

  • Housing and Urban Development (HUD) have issued Questions and Answers for their various programs. Read Details on Multifamily Housing Program>>>
  • Technology Resources Federal Emergency Management Agency extends grace period for flood insurance renewal premiums. Read details>>>

Disaster Assistance for U.S. Exporters

The ExIm Bank announced four temporary relief programs for COVID-affected companies:Read Details>>>

The U.S. Commercial Service and U.S. Export Assistance Center remain open for business.  They are offering virtual services (i.e. video Gold Key Services and web-based programming). 

The Louisiana District Export Council (LDEC) is also available to support.  They are offering the RAISE program: Rural America’s Intelligence Service for Exporters. Serving U.S. rural exporters, this new U.S. Department of Commerce program combines tailored research with an incremental, action- and outcome-based approach to coach rural businesses toward export success. To see how RAISE can strengthen your company’s market entry, contact Tom Hanson at the U.S. Commercial Service in New Orleans (

Other Resources 

COVID-19 Cyber Alert from the Cybersecurity and Infrastructure Security Agency (CISA)

  • On March 6, 2020 the Cybersecurity and Infrastructure Security Agency (CISA) released an alert reminding individuals to remain vigilant for scams related to Coronavirus Disease 2019 (COVID-19)

  • Cyber actors may send emails with malicious attachments or links to fraudulent websites to trick victims into revealing sensitive information or donating to fraudulent charities or causes. Exercise caution in handling any email with a COVID-19-related subject line, attachment, or hyperlink, and be wary of social media pleas, texts, or calls related to COVID-19. Review CISA Insights on Risk Management for COVID-19 for more information.

Telework Guidance

  • On March 13, 2020, CISA released an alert encouraging organizations to adopt a heightened state of cybersecurity when considering alternate workplace options for their employees. Remote work options—or telework—require an enterprise virtual private network (VPN) solution to connect employees to an organization’s information technology (IT) network. 

  • Review Enterprise Security VPN Alert for more information.



State Government / Louisiana Workforce Commission 

Job Postings Increasing on Louisiana Workforce Commission HiRE Website

Employers are beginning to post current job openings in larger numbers on the Louisiana Workforce Commission HiRE website>>>.
If you have job openings, be sure to add your jobs - at no cost - to the HiRE site.

Likewise, job seekers can search and apply for jobs in their region using this site.  Please share the HiRE website with your networks.

Statewide Virtual Career Fairs

The Louisiana Workforce Commission will host virtual statewide job fairs starting Thursday, July 9th from 9AM to 1PM to connect job seekers with employers. Job seekers should register on  Three other job fairs are upcoming on the following dates. This is a great opportunity for employers to connect with job seekers in real time! Sign up for notifications>>>

Career Fair Dates:

  • July 23, 2020

  • August 6, 2020

  • August 20, 2020

Louisiana Department of Education Resources to Assist Employees with Childcare

For employees who need assistance with child care during the ongoing COVID-19 crisis, a comprehensive list of providers is available from the Louisiana Department of Education (LDOE) is available here.   If non-traditional hours are needed, you are encouraged to contact the provider as they may be able to work with your schedule. Note that Type III early learning centers can take children of families that qualify for the Child Care Assistance Program (CCAP) – see below for more information on CCAP.

If you have either a person that cares for children in her home or a person that comes to your house to care for your children, they can become certified as a child care provider with the Department of Education by following 2 easy steps; click here to learn more. The Louisiana Department of Education will pay family home and in-home providers the same rates as Type III early learning centers.

If you are an employee classified as a "critical infrastructure" worker by CISA guidelines, you will also likely qualify for the Child Care Assistance Program (CCAP). This program provides financial resources to help pay the cost of child care at Type III early learning centers and certified family home and in-home providers. To apply for CCAP, click here

For more information about childcare resources in Louisiana, click here.

Changes to Filing for Unemployment Claims

Due to issues with the Louisiana Work Commission’s (LWC) system and the high number of individuals trying to access the online portal at the same time to file weekly recertifications, LWC has made a rule change. Beginning this Sunday, April 26, the LWC will allow individuals to file their weekly certifications based on the last digit of their social security number. A breakdown is below:

  • Sunday: 0 – 3

  • Monday:  4 – 6

  • Tuesday: 7 – 9

  • All accepted: Wednesday – Saturday

The LWC is currently adding another server to its network to be able to handle more online volume. The LWC has already added servers and additional operating capacity twice before the current upgrade. Click here to read the release. 

Employees Refusing to Return to Work?

As Louisiana heads toward Phase 2 Reopening on Friday, employers are faced with the situation of workers refusing to return to work.  If you are an employer that has asked an employee to return to work and they refused, the Louisiana Workforce Commission asks that you complete this form.

Unemployment Insurance Policy Changes for Employers

  • (New) LWC announces additional deferral for 2020 first quarter unemployment wage and tax reports to June 30. The LWC previously announced that it was granting Louisiana employers a temporary deferral from paying their first quarter 2020 unemployment taxes until June 30. The latest deferral now makes both the wage and tax reports and the 1Q 2020 unemployment tax payment due at the same time, rather than having an earlier deadline for wage and tax report submissions.Learn more here.

Unemployment Insurance Policy Changes for Employees

The Louisiana Workforce Commission (LWC) has released its newest policies amid the COVID-19 outbreak, and more people may be eligible for unemployment insurance under those rules. You MAY be eligible for unemployment insurance, if the following situation applies to you: 

  • If your work hours have been reduced because of lack of work due to the COVID-19 outbreak.

  • If your workplace closes temporarily, and you are not being compensated.

  • If you have been instructed not to go to work, and you are not being paid while at home.

You can file a claim at or by calling a LWC Claim Center at 866-783-5567. Effective March 17, 2020, LWC Claim Centers have extended hours to 8 a.m.- 7 p.m.

Read Details about Louisiana Workforce Commission COVID Assistance for Employers and Workers>>>

Read Details on Employers Frequently Asked Questions>>>

Child Care Resources

As Louisiana reopens its economy this Friday, the lack of child care will prove to be a critical economic and social hurdle with real consequences. The state Department of Education said that only 31 percent of the state's 1,400 publicly licensed centers statewide remained open amid dwindling attendance caused by the virus and parents staying home. Childcare advocates and key business leaders said Louisiana childcare providers have lost $30 million because of the coronavirus pandemic and need more than double that to help restart the economy. 

Prior to COVID-19, quality childcare was already in very short supply, and we now face an even greater shortage. A recent report “Losing Ground,” developed by the Louisiana Policy Institute in collaboration with the LSU’s Public Policy Research Lab (PPRL), shows that the lack of child care costs the state’s economy more than $1.1 billion in employee absences and turnover, and almost $84 million in lost tax revenue.  With schools and many daycares closed due to the COVID-19 pandemic, finding safe, reliable childcare will be essential to reopening our economy. Read the Losing Ground report>>>

To address this issue, new solutions have been developed. The Louisiana Department of Education (LDOE) is offering multiple resources for addressing the childcare gap faced by many workers as they are called back to work. For employees who need assistance with child care during the ongoing COVID-19 crisis, a comprehensive list of providers is available from LDOE is available here>>>.   If you need non-traditional hours, contact your childcare provider who may be able to work with your schedule. Note that Type III early learning centers can take children of families that qualify for the Child Care Assistance Program (CCAP). If you are an employee classified as a "critical infrastructure" worker by CISA guidelines, you will also likely qualify for the Child Care Assistance Program (CCAP). This program provides financial resources to help pay the cost of child care at Type III early learning centers and certified family home and in-home providers. To apply for CCAP, click here>>>. For more information about childcare resources in Louisiana, click here>>>

If you’re a childcare provider that cares for children in your own home, you can become certified with the Department of Education by following 2 easy steps, click here to learn more. If you’re a parent who has a babysitter caring for your children at your home, the sitter can also become certified through LDOE.  Both family home and in-home providers will then be paid by LDOE at the same rates as Type III early learning centers.

Federal Government

Federal Stimulus Checks

The Treasury and the IRS announced nearly 4 million prepaid debit cards loaded with Economic Impact Payments (EIPs), otherwise known as stimulus payments, will be mailed out the week of May 18th. Recipients can make purchases, get cash from in-network ATMs, and transfer funds to their personal bank account without incurring any fees. They can also check their card balance online, by mobile app, or by phone without incurring fees. The EIP Card can be used online, at ATMs, or at any retail location where Visa is accepted. This free, prepaid card also provides consumer protections available to traditional bank account owners, including protections against fraud, loss, and other errors.

The Treasury Department has already delivered $239 billion Economic Impact Payments to Americans by direct deposits, Direct Express card accounts, and by check. The Treasury-sponsored EIP Card is another method to provide money efficiently and securely to eligible recipients and their families. EIP Cards are being distributed to qualified individuals without bank information on file with the IRS, and whose tax return was processed by either the Andover or Austin IRS Service Center.

Direct payments ranging from $1,200 for single filers and heads of household or $2,400 for joint filers, with an additional rebate of $500 per qualifying child will be going out in a few weeks. Recipients must have adjusted gross income (AGI) under $75,000 (single), $150,000 (joint), or $112,500 (heads of household) using 2019 tax return information. Use this Tax Foundation Rebate Calculator to see potentially how much you could be receiving. (When visiting the Tax Foundation webpage, scroll to the bottom for the calculator.) Even Social Security recipients, who aren't required to file tax returns based on their income levels, will receive the stimulus payment.  To learn more, visit the IRS stimulus payments FAQ page>>>

The EIP Card is part of the Treasury's U.S. Debit Card program. Read more about the Economic Impact Payment Card>>>

You can check on the status of your payment using this tool on the IRS website>>>

If you have questions, you can still call (800) 919-9835. The IRS added 3,500 telephone representatives to answer questions. 

New Paid Sick Leave And Expanded Family & Medical Leave Implementation

  • The U.S. The Department of Labor issued new guidance on how American workers and employers will benefit from the protections and relief offered by the Emergency Paid Sick Leave Act and Emergency Family and Medical Leave Expansion Act, both part of the Families First Coronavirus Response Act (FFCRA). The department’s Wage and Hour Division (WHD) posted a temporary rule issuing regulations pursuant to this new law, effective , April 1, 2020.
  • The FFCRA requires employers with fewer than 500 workers to provide their employees with paid sick leave or expanded family and medical leave for specified reasons related to COVID-19. In general, employers must provide up to 80 hours of paid sick leave at the regular rate of pay where the employee is unable to work due to quarantine or illness or up to 80 hours of paid sick leave at 2/3 the regular rate of pay where the employee is unable to work because of caregiving. Most employers must also provide up to an additional 10 weeks of paid expanded family and medical leave at 2/3 the employee's regular rate of pay for caregiving. 
    As of April 1st, employers must display the new law on a poster in their workplace. Download here>>
  • Guidance on Employer Obligations>>>
  • Guidance on Employee  Rights Employee Info>>> 

  • Guide to Corona Paid Family Leave>>>


Expanded Unemployment Insurance

Changes in the this federal unemployment insurance expands eligilibity, including coverage for workers who are furloughed, gig workers, and freelancers. The program Increases payments by $600 per week for four months on top of what state unemployment programs pay.

Federal Student Aid COVID-19 Response

To provide relief to student loan borrowers during the COVID-19 national emergency, federal student loan borrowers can be placed in an administrative forbearance, which allows you to temporarily stop making your monthly loan payment. Read the borrower Q&As on the website of the Federal Student Aid office to learn more, and contact your loan servicer to find out your specific options.

Military Reservist Economic Injury Disaster Loan (MREIDL)

The Military Reservist Economic Injury Disaster Loan (MREIDL) provides funds of up to $2 million to help an eligible small business meet its ordinary and necessary operating expenses that it could have met, but is unable to, because an essential employee was called-up to active duty in his or her role as a military reservist. Learn More about Reservists Economic Injury Loans

Louisiana Workforce Commission Hosts Virtual Career Fairs

The Louisiana Workforce Commission has three FREE upcoming virtual statewide job fairs. This is a great opportunity for employers to connect with job seekers in real time! Sign up for notifications>>>
Career Fair Dates:
  • July 23, 2020
  • August 6, 2020
  • August 20, 2020

Who is Hiring 

**Updated 4/3/20**

We will be regularly updating a list of companies that are surge hiring because of COVID-19 impacts. If your company is currently hiring, please email Angie White at We will be sharing these opportunities on our social media pages. Click on the links below to learn more about these job opportunities:

Job Boards:

Community Resources

Parish/City Government

Caddo Parish Reopening:  Government Plaza (8th Floor) is open to citizens from 7:30am-4pm. All citizens entering Caddo Parish facilities will be required to wear a mask. Citizens are asked to bring their own masks. All citizens are subject to screening at the entry point to Government Plaza and/or the 8th floor.  The Parish Administrator, Parish Attorney, Human Resources/Finance, and Public Works departments will be open to the public by appointment only. Citizens are asked to call (318)-226-6900 to speak with departments and to schedule an appointment.
  • The Caddo Parish Commission will continue to hold its work session, regular session and committee meetings virtually through the end of May.  All meetings are livestreamed via the Parish’s Facebook page at .
  • The Caddo Parish Courthouse will be open to the public Monday-Friday from 8am-5pm. All citizens are subject to screening at the entry point to the Courthouse.  Masks are required.

City of Monroe Reopening: Beginning Monday, June 15, 2020, the following locations will be open to the public.  However, a mask and temperature check will be required for entry.

  • Monroe City Hall

  • Monroe Civic Center

  • Monroe City Hall Annex

    • Breard Street (Utilities and Tax & Revenue)

    • Jackson Street (PUD – Inspections, Planning & Zoning, Community Development divisions) 

  • Louisiana Purchase Gardens & Zoo max capacity increased to 600.  Family gatherings of no more than 100 can be held at the zoo pavilion.  However, no concerts or parties can be held at the pavilion.  

  • Playscapes can be used at city parks

  • Doubles can be played at city tennis courts

  • Team Sports at City Parks/Facilities: Sports organizations and affiliated entities may be authorized to conduct practices, drills, and games at City parks/facilities upon submitting a COVID-19 plan stating how those organizations/entities intend to comply with COVID-19 guidelines and outlining specific measures that will be taken to prevent the spread of COVID-19.  Any such requests should be submitted to and approved by the Director of Community Affairs, Mr. Robert C. Johnson.  He may be contacted at or 318-329-2488.  Requests will be considered on a case-by-case basis.

  • Monroe Transit System Update: To fight the COVID-19 pandemic, Monroe Transit will require all passengers two years of age and above to wear a face mask that covers their nose and mouth while on board. Customers who do not wear a mask will not be permitted to board. The face mask requirement will go into effect on Monday, June 15, 2020, and will continue until further notice. The masks are not required to be hospital grade. They can be bandannas, fabric masks, or neck gaiters.


  • The Masur Museum of Art will remain closed due to ongoing repairs from damage suffered during the April 12th Easter Sunday Tornado. 

  • Senior citizens and youth often patronize our community centers in groups.  To ensure the safety of our residents, our seven community centers will remain closed for the time being. 
  • The City of Monroe has dedicated a webpage to information regarding COVID 19. An extensive listing of business assistance resources, information on community resources and information on the various departments of city government can be accessed here>>.

City of Shreveport  Reopening: Mandates Face Coverings

  • As the number of COVID-19 cases continues to rise, Shreveport Mayor Adrian Perkins issued an executive order mandating face covering or masks for anyone entering a business.The order, which goes into effect tomorrow July 8th at 5 p.m. also requires business owners to post signage at entrances clearly indicating the face-covering requirement.  The order is effective until midnight Aug. 8. and applies to all businesses that interact with the public and to all customers with the exception of those with medical conditions that prevent them from wearing a mask or face covering
  • Government Plaza is open to the public, but elevators are limited to card access and a 3-person limit.
  • Employees and the public are expected to wear a mask when visiting Government Plaza.
  • If you must pay bills in person, there is a payment drop box located on the first floor of Government Plaza. The cashier window is closed.
  • SPAR has increased the cleaning frequency in Government Plaza, and is disinfecting frequently touched surfaces as well as work spaces to help prevent the virus from spreading through Government Plaza and disrupting city operations.
  • City Council is currently conducting business virtually
  • Council Chambers are limited to 50% occupancy and Plexiglas shields have been installed.
  • Parks and playgrounds are open.  Everyone is expected to practice social distancing and everyone over the age of 2 is encouraged to wear a mask.  It is also recommended that hand sanitizer and sanitary wipes be used frequently.
  • All community centers and pools remain closed in Phase 2.
  • Public walking trails are open, but citizens are encouraged to keep six-feet distance between themselves and others.
  • League games are currently cancelled.

City of West Monroe Reopening: In response to Governor John Bel Edwards’ recent announcement for Louisiana to enter Phase 2 of coronavirus reopening, the city of West Monroe has made the following changes to its city buildings and facilities:

  • All City of West Monroe playgrounds will open to the public, beginning on June 5.

  • All other city parks, open spaces and athletic fields will operate from dawn to dusk.

  • Those City of West Monroe playgrounds that will now be open include:

  • A.C. Facen Memorial Park, 1103 N. Sixth Street at Benson Street

  • Brian Smith Memorial Park, 424 Lee St.

  • Kiroli Park, 820 Kiroli Road (Hart Playground, Tennis Playground, Smiles Park)

  • Kiroli Park will continue the park’s current hours of operation of 7 a.m. to 7 p.m., seven days a week.

  • The REC, located at 1802 N. Seventh Street, will reopen to the public on June 8. The REC will reopen with limited hours of 7 a.m. to 5 p.m. The REC will be limited to the following activities: aerobics, yoga and pickleball. Fitness areas will reopen at 50% capacity.

Jackson Parish Reopening: The Jackson Parish Courthouse has reopened with all staff back to work full time with adjusted schedules to facility social distancing.

  • All visitors are to wear a face mask and practice social distancing.  Spaces in the lobby have been marked off for overflow traffic, so each office has only a 50% capacity. 

  • Public meeting locations have been marked for social distancing so residents can attend public meetings.

Red River Parish Reopening: The Red River Courthouse reopened their facility on June 5th.

  • The Sheriff’ Department will continue to man the security screenings for everyone coming to the courthouse.  They are also doing temperature checks and asking health questions.  That process will continue.  The Courthouse will no longer insist that everyone wear a mask. 
  • The Red River Police Jury voted to permit each agency to establish their own guidelines.  The head of each agency will publish and post their own guidelines for doing business with that office.  There will be mobile testing for the COVID-19 virus between July 7th through 10th at the Coushatta Community Center (former trade school building) in the industrial park.  Testing will be free to the public. The parish director of the Office of Homeland Security and Emergency Preparedness is coordinating the testing and the town is offering the venue.

Sabine Parish Reopening:

  • Sabine Parish Courthouse re-opened with Phase 2 protocols in place: temperature checks, all visitors must wear a face mask, 50% occupancy limitations.

Webster Parish Reopenning:

  • Webster Parish Courthouse and Courthouse Annex re-opened with Phase 2 protocols in place: temperature checks, all visitors must wear a face mask, 50% occupancy limitations.

  • Webster Parish Police Jury has amended its monthly meeting following Phase 2 protocols, requiring masks to be worn and social distancing requirements, and creating a virtual meeting feature.

Other Community Resources


Main Street Recovery
July 8, at 9 a.m 

A coalition of chambers of commerce will host a webinar to explain the Main Street Recovery Program. 

COVID-19 Response Resources for Local Leaders
July 8, 1:00 PM - 2:30 PM CST


CDFA-ARI Rural Finance Webinar Series: Access to Capital and Community Facilities
July 8, 2020 - 1:00 PM - 2:30 PM CST


SBA Trainings For Your Business During COVID
Starting July 8th, various times
Find all of these trainings here

Is This the Second Wave?: Tracking COVID-19's Evolving Economic Impact 
July 14, 1:00 PM CST

OSHA Guidance on COVID-19
July 16,  2:00 PM CST

CDFA Federal Financing Webinar Series: Federal Recovery Resources from the EPA
July 17, 2:00 - 4:00 PM CST

COVID-19 Studies & Surveys

North Louisiana businesses report a major disruptions to their operations.  See survey results>>>

Public Affairs Research Council of Louisiana's (PAR) “Tracking COVID-19 Benchmarks” report offers 14-day trendlines for the state and each region that are intended to give the public a greater and more timely awareness of where the state and regions stand with regard to combating COVID-19.

Read Report>>>