Tower Place

1500 North 19th Street, Monroe, LA 71201

Plug-and-Play Call Center

Tower Place at 1500 North 19th Street, Monroe, Louisiana is a 104,844 square foot, Class A office building - ready as a plug-and-play call center.  The seven story office building with its 492 parking spaces is situated on 6.22 acres in the heart of Monroe’s business district. For more than 20 years, the building has served as a call center for JPMorgan Chase’s mortgage finance center, which ran a 24/5 customer service operation with 450 workers. Wingspan, a Dallas-based mortgage services company, took over the call center in 2013 and remained in operations until early 2015. The 30 year old building has recently been renovated. 

Tower Place is set up for a call center operation to start immediately. Completely wired with CAT 6 cabling and high speed fiber optics, this plug-and-play call center has 755 cubicles, which are terminated and labeled to an existing switch rack in the local LAN room on each floor. This allows for network hardware to be utilized without costly wiring fees. Tower Place also has a central data management/server room on the fifth floor, 12 conference rooms, multiple training rooms and a coworking space call the Think Tank on the first floor. Tower Place is designed as an aesthetically pleasing, atrium style office building available for lease to multiple tenants.

Property Details

  • Size: 104,844 Total SF
  • How Divided:

                 Floor 1- 16,022 SF        Floor 5- 13,563 SF
                 Floor 2- 16,757 SF        Floor 6- 13,566 SF
                 Floor 3- 17,294 SF        Floor 7- 10,409 SF
                 Floor 4- 17,283 SF

  • Parking Spaces: 492 surface level, paved parking spaces
  • Date of Construction: 1985
  • Type of Construction: irregularly shaped rectangle with varying floor sizes, reducing in size as it ascends; constructed of steel and masonry
  • Water/Sewer Supplier: City of Monroe
  • Electricity: obtained though low voltage power lines; Metered through master meter
  • Emergency Power: back-up generator for redundancy
  • Supplier: Entergy
  • Heat: electric VAV cooling, perimeter heating
  • Heating System: forced air
  • Cooling System: central HVAC
  • Cooling Equipment: ground mounted 375 ton cooling tower
  • Plumbing: combination of PVC, steel, copper, and cast iron piping throughout the building


  • Each floor is completely networked with CAT 6 copper cabling all routed through a subfloor trough
  • All cubicles are terminated and labeled to an existing switch rack in the LAN room on each floor
  • 7 LAN and 7 telephone rooms- one on each floor sharing a self-contained Liebert A/C unit
  • Data Management Room on the 5th floor has an extensive IT workshop area with raised flooring for cabling and maintenance:

– Two 15 ton Stulz
– One 15 ton Liebert A/C units
– One 75 Kva UPS system with a backup generator
– Multiple switch and patch panel racks already installed

  • Amenities:
    – 755 pre-wired cubicles
    – 12 furnished conference rooms
    – At least two furnished training rooms with AV capabilities

Site Details

  • City Limits: City of Monroe
  • Zoning: B-4, Heavy Commercial District
  • Acreage: 6.22 acres
  • General Terrain: flat/open land
  • Business District


  • Access Roads: North 19th Street, Tower Drive
  • Interstates: I-20 (east-west) 2.8 miles
  • Highways: U.S. 165 (north-south connector) 3.4 miles
  • Airports: Monroe Regional Airport (5.6 miles)


  • Electricity Supplier: Entergy Louisiana
  • Natural Gas Supplier: Atmos Energy
  • Water/Sewer Supplier: City of Monroe
  • Supplier: AT&T or CenturyLink
  • Fiber Optics Supplier: AT&T or CenturyLink

For More Info

Lisa Holyfield, Partner
Tower Place
Cell: 318.547.7083
Read more